Effective Date: October 1, 2025
Company Name: KAPODE SERVICES LIMITED
Company Registration Number: 16719377
Registered Address: 5 Brayford Square, London, England, E1 0SG
Website: https://skin-crown.com

KAPODE SERVICES LIMITED (“we,” “our,” “us,” or “Skin Crown”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website skin-crown.com, purchase products, or interact with our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of our website and services.

1. Information We Collect

We may collect and process the following categories of information:

a) Information You Provide Directly

  • Account Information: Username, email address, password.

  • Payment Information: Billing details, payment method (we do not store full card details; payments are processed securely by third-party providers).

  • Contact Information: Name, address, phone number (when required for support or compliance).

  • Communications: Any messages, support tickets, or emails sent to us.

b) Information Collected Automatically

  • Device and Technical Data: IP address, browser type, operating system, device identifiers.

  • Usage Data: Pages visited, time spent on our website, referral links, clickstream data.

  • Cookies and Tracking: Small files stored on your device that help us improve user experience, analytics, and advertising.

c) Information from Third Parties

  • Data from payment providers, fraud prevention agencies, or identity verification services.

  • Information from platforms you may link with your account (e.g., Steam ID or other gaming-related identifiers).

2. How We Use Your Information

We process personal data for the following purposes:

  • To create and manage your account on skin-crown.com.

  • To process transactions and deliver purchased digital goods (skins, in-game items).

  • To verify your identity and prevent fraudulent activities.

  • To comply with legal obligations, including anti-money laundering and financial regulations.

  • To improve website functionality and enhance user experience.

  • To send important communications, such as updates, invoices, receipts, and support messages.

  • To conduct analytics and research to improve our products and services.

  • To provide customer support and handle inquiries or complaints.

  • To deliver personalized content and marketing, where legally permitted.

3. Legal Basis for Processing

We process your data on the following legal grounds:

  • Contractual Necessity: To fulfill orders and provide services.

  • Legal Obligation: To comply with UK, EU, or other applicable regulations.

  • Legitimate Interests: To protect against fraud, ensure security, and optimize services.

  • Consent: For marketing communications and optional cookies (you may withdraw consent at any time).

4. Sharing of Information

We may share your information with:

  • Payment Processors (to complete transactions).

  • Fraud Prevention and Security Services (to detect and prevent illegal activity).

  • IT Service Providers (hosting, analytics, communication tools).

  • Regulatory Authorities (where required by law, legal process, or to protect our rights).

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

We will never sell your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies for:

  • Website functionality (session management, account login).

  • Analytics (to understand user behavior and improve performance).

  • Advertising and retargeting (to display relevant offers).

You can manage cookies through your browser settings, but disabling them may limit website functionality.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

  • Account data is retained while your account is active.

  • Transaction data may be stored for up to 7 years to comply with financial regulations.

  • After expiry, data is securely deleted or anonymized.

7. International Data Transfers

As a UK-based company, your data may be transferred outside your country of residence, including the European Economic Area (EEA). We ensure that such transfers comply with applicable data protection laws, using safeguards such as Standard Contractual Clauses.

8. Security Measures

We implement technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of sensitive data (SSL/TLS).

  • Secure storage of account credentials.

  • Access controls and monitoring systems.

However, no method of transmission over the internet is 100% secure. You acknowledge this risk when using our services.

9. Your Rights

Depending on your location (including the UK and EU), you may have the following rights:

  • Right of Access – Request a copy of your personal data.

  • Right to Rectification – Correct inaccurate or incomplete data.

  • Right to Erasure – Request deletion of your data (“right to be forgotten”).

  • Right to Restriction – Limit processing under certain conditions.

  • Right to Data Portability – Receive your data in a structured format.

  • Right to Object – Opt out of processing for marketing or legitimate interests.

  • Right to Withdraw Consent – Where processing is based on consent.

To exercise these rights, please contact us at: support@skin-crown.com.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take immediate steps to delete it.

11. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Significant updates may also be communicated directly via email or notifications on the website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

KAPODE SERVICES LIMITED
5 Brayford Square, London, England, E1 0SG
Company Number: 16719377
Email: info@skin-crown.com